Terms of Service
Last updated: August 14, 2026
Please read carefully. These Terms include a binding arbitration agreement, a class action and jury trial waiver, an auto renewal authorization, a limitation of liability, and a no refund policy. You can opt out of arbitration within 30 days of first accepting these Terms (see Section 16).
1. Who we are and what you are agreeing to
These Terms of Service ("Terms") form a binding contract between you and POLIFLY.AI LLC, a New York limited liability company doing business as Polifly ("Polifly", "we", "us", or "our"). They govern your access to and use of polifly.ai, the Polifly app, our APIs, and any related services, features, and content (together, the "Services"). By creating an account, clicking to accept, or using the Services, you agree to these Terms, our Privacy Policy, and our Refund Policy. If you do not agree, do not use the Services.
We may update these Terms from time to time. The "Last updated" date will change and, for material changes, we will give you notice through the app or by email. Continued use after an update means you accept the new Terms. If you do not accept, stop using the Services and cancel any active subscription.
2. What Polifly is (and is not)
Polifly is an AI-assisted information tool that helps you analyze prediction markets such as Polymarket and Kalshi, track public on-chain wallets, and optionally copy trades on a third party platform you connect. Polifly is not a broker, dealer, exchange, futures commission merchant, designated contract market, money transmitter, investment adviser, financial planner, tax advisor, or law firm. We do not custody your fiat funds and we do not resolve markets.
If you enable copy trading, you provide us with a Polymarket trading key so we can submit orders on your behalf on the account you connect. Your funds remain on Polymarket at all times and you can revoke access whenever you want. We do not guarantee execution, price, timing, or availability of any trade.
3. Eligibility, jurisdiction, and sanctions
To use the Services you must be at least 18 years old (or the age of majority where you live, if higher), have the legal capacity to enter into a contract, and be legally permitted to access prediction markets and any third party platforms you connect from your location. Prediction markets are restricted or prohibited in some jurisdictions. Confirming that your use is legal where you are is your responsibility, not ours.
You may not use the Services if you are located in, ordinarily resident in, or a national of any country or region subject to comprehensive US sanctions, or if you are on any US government restricted party list (including OFAC's Specially Designated Nationals list). You agree to comply with all applicable export control and sanctions laws.
4. Not financial, legal, tax, or gambling advice
Everything Polifly outputs (including AI analysis, probability estimates, suggested positions, coaching, and copy trading signals) is provided for informational and educational purposes only. It is not financial, investment, legal, tax, accounting, or gambling advice, and it is not an offer, solicitation, or recommendation to buy or sell anything. AI outputs can be inaccurate, incomplete, biased, or out of date. Prediction markets and crypto markets carry substantial risk and you can lose the entire amount you put in. Every bet, trade, wallet action, and financial decision is yours alone. Past performance shown anywhere in the Services is not indicative of future results.
5. Your account and security
You must provide accurate information and keep it up to date. You are responsible for keeping your credentials confidential and for all activity that occurs under your account. Notify us immediately at polifly.ai@gmail.com if you suspect unauthorized access. We may require additional verification, refuse to open an account, or close an account at our discretion to the extent permitted by law.
6. Subscriptions, billing, auto renewal, and price changes
Certain features require a paid subscription. Payments are processed by Stripe or Whop and their terms also apply. Prices are shown in the Services at checkout and are in US dollars unless stated otherwise. You are responsible for any taxes, duties, or currency conversion fees that apply to your purchase.
Auto renewal. Subscriptions renew automatically at the end of each billing period at the then current price, using the payment method on file, until you cancel. You authorize us and our payment processors to charge you on a recurring basis without further authorization from you until you cancel.
Cancellation. You can cancel anytime from Settings, from the Stripe or Whop customer portal, or by emailing polifly.ai@gmail.com. Cancellation stops future renewals. You keep access until the end of the current period and are not charged again after that. We do not prorate or refund partial periods. See our Refund Policy.
Price changes. We may change subscription prices. If we do, the new price applies from your next renewal after we give you reasonable prior notice by email or in the app. If you do not agree, cancel before the renewal date.
Free trials and promotional offers. Any free trial or promotional price converts to the standard recurring subscription automatically unless you cancel before it ends. Promotional and one time offers may be limited to new customers and may not be combined with other offers.
Failed payments. If a charge fails, we may retry, downgrade, suspend, or cancel your access. You are responsible for any bank or processor fees caused by a failed charge.
7. Acceptable use
You agree not to:
- Violate any law, regulation, court order, or third party right
- Access accounts, systems, wallets, or data you are not authorized to access
- Reverse engineer, decompile, scrape at scale, bulk export, or use the Services or their outputs to train, fine tune, benchmark, or build any competing AI or dataset
- Circumvent rate limits, authentication, paywalls, or other technical restrictions
- Resell, sublicense, share, or transfer your account or access
- Upload malware, exploit code, or content that is unlawful, infringing, harassing, defamatory, or harmful to minors
- Use the Services to manipulate markets, engage in wash trading, self dealing, front running, market abuse, or fraud
- Submit anyone else's personal, medical, or financial data without a lawful basis
- Interfere with the operation, security, or integrity of the Services
We may investigate suspected violations and may suspend, restrict, or terminate accounts and remove content at our discretion.
8. Content, license, and feedback
Our brand, software, models, prompts, UI, and content are owned by us or our licensors and are protected by intellectual property laws. Subject to these Terms and while your account is active and in good standing, we grant you a personal, limited, non exclusive, non transferable, non sublicensable, revocable license to access and use the Services for your personal use only, and not for resale, sublicensing, account sharing, scraping, redistribution, or building or training a competing product, model, or dataset. You may use insights you get from the Services to make your own trading and betting decisions; the license restriction is on the Services themselves, not on your personal financial activity.
When you submit screenshots, text, wallet addresses, prompts, or any other input ("User Content"), you keep ownership of it but grant us a worldwide, non exclusive, royalty free license to host, process, transmit, display, and create derivative works from it solely to operate, secure, and improve the Services and to send it to the AI and infrastructure providers we use. You represent that you have all rights necessary to submit your User Content and that it does not violate any law or third party right. We may remove User Content at any time.
AI outputs. The outputs generated for you are not guaranteed to be unique, original, or non infringing. Similar or identical outputs may be generated for other users. You are responsible for reviewing outputs before relying on them.
Feedback. If you send us ideas, suggestions, or feedback, you grant us a perpetual, irrevocable, royalty free, worldwide license to use them without any obligation to you.
9. DMCA and copyright
If you believe content on the Services infringes your copyright, send a notice to polifly.ai@gmail.com with (a) your contact info, (b) identification of the copyrighted work, (c) the URL or description of the allegedly infringing material, (d) a statement of good faith belief that use is not authorized, (e) a statement under penalty of perjury that the information is accurate and you are authorized to act for the rights holder, and (f) your physical or electronic signature. We may remove the material and, in appropriate cases, terminate repeat infringers.
10. Third party platforms and integrations
Polifly is independent and not affiliated with Polymarket, Kalshi, or any other prediction market, exchange, wallet, or payment provider. Their fees, outages, latency, market resolutions, chain reorgs, KYC decisions, account restrictions, and other actions are outside our control and are governed by their own terms and privacy policies. We are not responsible for anything a third party does or fails to do.
11. Wallets, on chain risk, and copy trading
If you connect a wallet or enable copy trading, you do so entirely at your own risk. We encrypt stored trading credentials but no system is fully secure, so only connect a wallet you can afford to lose. We are not responsible for losses arising from hacks, phishing, key compromise, failed or delayed trades, slippage, gas costs, smart contract bugs, oracle failures, chain reorganizations, network congestion, market resolutions, disputes on the underlying platform, or any other on chain or third party issue. Following any trader or signal is never a guarantee of returns and can lead to total loss.
12. Beta features and changes to the Services
We may release features that are labeled beta, preview, experimental, or early access. They are provided as is, may change or be removed without notice, and may not work as expected. We may add, modify, suspend, or discontinue any part of the Services at any time. We are not liable to you for any such change or discontinuation.
13. As is; no warranties
To the fullest extent permitted by law, the Services and all content and outputs are provided "as is" and "as available" without warranties of any kind, whether express, implied, statutory, or otherwise. We disclaim all warranties including merchantability, fitness for a particular purpose, title, non infringement, accuracy, availability, security, and uninterrupted or error free operation. No advice or information you get from us or through the Services creates any warranty not expressly stated in these Terms.
14. Limitation of liability
To the fullest extent permitted by law, in no event will Polifly, its affiliates, officers, employees, contractors, or licensors be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost data, business interruption, loss of goodwill, or losses from trading, wallet activity, or any decision made using the Services, even if we have been advised of the possibility of such damages.
Except where prohibited by law, our total aggregate liability for any and all claims arising out of or relating to these Terms or the Services is limited to the greater of (a) the amount you paid us in the three months immediately before the event giving rise to the claim, or (b) fifty US dollars ($50). Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you. Nothing in these Terms limits liability that cannot be limited by law, including for gross negligence, willful misconduct, fraud, or death or personal injury caused by our negligence.
15. Indemnity
You will defend, indemnify, and hold harmless Polifly and its affiliates, officers, employees, contractors, and licensors from and against any claim, loss, liability, damage, cost, and expense (including reasonable attorneys' fees) arising out of or related to (a) your use of the Services, (b) your bets, trades, or wallet activity, (c) your User Content, (d) your breach of these Terms or any law, or (e) your violation of any third party right. This does not apply to the extent a claim is caused by our own conduct.
16. Dispute resolution and arbitration
Informal resolution first. Before starting a formal claim, please email polifly.ai@gmail.com with a description of the issue and your contact info. We will try in good faith to resolve it within 60 days.
Binding arbitration. If we cannot resolve it, you and Polifly agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Services will be resolved by final and binding individual arbitration administered by JAMS under its Streamlined Arbitration Rules, in New York, New York, or by video at your request. The arbitrator (not any court) has exclusive authority to decide all issues including arbitrability. Judgment on the award may be entered in any court of competent jurisdiction. The Federal Arbitration Act governs this section.
Class action and jury waiver. Disputes must be brought on an individual basis only. You and Polifly waive the right to a jury trial and the right to participate as a plaintiff or class member in any class, collective, consolidated, or representative action. If this waiver is found unenforceable as to a particular claim, that claim (and only that claim) will proceed in court.
Small claims. Either party may bring an individual action in small claims court instead of arbitration if it qualifies.
30 day opt out. You may opt out of this arbitration agreement by emailing polifly.ai@gmail.com within 30 days of first accepting these Terms, with the subject "Arbitration Opt Out" and your account email. Opting out will not affect any other part of these Terms.
17. Governing law and venue
These Terms are governed by the laws of the State of New York and the Federal Arbitration Act, without regard to conflict of laws rules. Any claim not subject to arbitration will be brought exclusively in the state or federal courts located in New York County, New York, and you consent to personal jurisdiction there. The United Nations Convention on Contracts for the International Sale of Goods does not apply.
18. Termination
You can stop using the Services and cancel your subscription at any time. To the extent permitted by law, we may suspend, restrict, downgrade, or terminate your access, any feature, any account, any promotion, or the Services as a whole, in whole or in part, including for suspected violations of these Terms, suspected fraud or abuse, chargebacks or payment issues, legal or regulatory compliance, platform, security, or safety risk, protection of other users, third party platform requirements, or legitimate business reasons. Where feasible and not prohibited by law, we will give you reasonable notice; we may act without prior notice when we reasonably believe immediate action is needed to protect users, the Services, or a third party. Except where required by law, we are not required to provide a refund, credit, data export, migration path, or continued access on termination or suspension, and unpaid subscription periods are not refundable. On termination, your right to use the Services ends immediately, any license granted to you ends, and we may deactivate your account and delete associated data subject to our Privacy Policy and applicable law. Sections that by their nature should survive termination (including Content, Disclaimers, Limitation of Liability, Indemnity, Dispute Resolution, Governing Law, and General) will survive.
19. Sole discretion, equal treatment, and no obligations
Except where required by law, every decision we make about the Services is at our sole and absolute discretion. This includes whether to accept, keep, restrict, or close any account, whether to offer, extend, honor, revoke, or modify any subscription plan, price, trial, discount, promotion, coupon, retention offer, referral reward, goodwill credit, feature access, beta invitation, or support response, and whether to publish, remove, throttle, or moderate any content or output. Nothing we do for one user creates a right, entitlement, precedent, custom, or obligation for you or for any other user.
We apply our policies uniformly. Any refund, credit, courtesy extension, one time exception, or informal accommodation ever granted to any user is a one time discretionary courtesy only, is not an admission of fault, does not modify these Terms, and, except where required by law, does not obligate us to offer the same or any similar treatment to you or anyone else in the future. We may decline any such request without explanation, to the extent permitted by law.
We are under no obligation to provide, continue, restore, or maintain any specific feature, integration, uptime level, response time, support channel, communication, data retention period, backup, export, migration, or historical record, except where required by law. We may decline service to any person to the extent permitted by law.
20. No fiduciary, advisory, or agency relationship
Nothing in these Terms, the Services, or any communication from us creates a fiduciary, advisory, brokerage, agency, partnership, joint venture, employment, or trust relationship between you and Polifly. We do not act on your behalf, do not owe you any fiduciary or best interest duty, and do not owe you any duty of care beyond what is expressly stated in these Terms and cannot be disclaimed under applicable law. Any information, output, coaching, signal, ranking, or suggestion is general information, not personalized advice, and is not tailored to your circumstances, objectives, or risk tolerance.
21. Communications and notices
You consent to receive electronic communications from us at the email address on your account and through in app notices. These communications satisfy any legal requirement that a communication be in writing. Notices to us must be sent to polifly.ai@gmail.com.
22. Force majeure
We are not liable for any failure or delay in performance caused by events beyond our reasonable control, including acts of God, natural disasters, war, terrorism, civil unrest, pandemic, labor action, government action, internet or infrastructure failures, blockchain outages, or third party platform failures.
23. Assignment
You may not assign or transfer these Terms or your account without our prior written consent. We may assign these Terms in connection with a merger, acquisition, financing, or sale of assets, or by operation of law.
24. General
If any provision of these Terms is held unenforceable, the rest will remain in effect. Our failure to enforce a right is not a waiver. These Terms, along with the Privacy Policy and Refund Policy, are the entire agreement between you and Polifly regarding the Services and supersede any prior agreement on the same subject. Headings are for convenience only.
25. Contact
POLIFLY.AI LLC, doing business as Polifly. Email polifly.ai@gmail.com. Our mailing address is available on request.